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Getting Started

Guides for setting up your account and creating your first event.

Event Templates

Learn about all 12 event templates and when to use each one.

FAQs

Answers to the most common questions about SignUpGo.

Event Templates

Getting Started

Creating Your First Event

Learn how to create and publish your first event in SignUpGo.

  1. Log in to your dashboard
  2. Click the "New Event" button in the sidebar
  3. Choose an event template that fits your needs
  4. Follow the setup wizard to configure your event
  5. Publish and share your event link

Setting Up Payments

Connect Stripe to sell tickets or collect payments.

  1. Go to Settings > Payouts
  2. Connect your Stripe account
  3. Complete the payout information form
  4. Start accepting payments in your events

Managing Events

Track registrations, view attendees, and manage your events.

  • View all events in the Events section
  • Click "Manage" on any event to see details
  • Use the Attendees tab to view and manage participants
  • Export data as CSV for reporting

Frequently Asked Questions

How do I create a Parent-Teacher Conference event?

Select the Conference template, add your teachers (or import via CSV), set your time range and slot duration, then generate time slots. You can customize slots, add breaks, and configure reminders before publishing.

If I'm a school administrator, how do I create conferences for my entire school?

SignUpGo is great for individual conferences, but if you need to manage parent-teacher conferences for your entire school with multiple teachers, automated reminders, and centralized management, check out our specialized solution.

Are you a school administrator?

Looking to create parent-teacher conferences for your entire school? Manage multiple teachers, send invitations, send email and SMS reminders, and track attendance all in one place.

School Conference GoLearn More →

How do I set up Stripe payments?

Go to Settings > Payouts and connect your Stripe account. You'll need to complete the payout information form with your bank details. Once set up, you can enable ticket sales or payments in any event.

How do I import teachers via CSV?

When creating a Conference event, you can import teachers by uploading a CSV file with columns for name, email, and optionally phone number. This saves time when setting up large conferences with many teachers.

Can I customize the event signup form?

Yes! You can add custom fields to collect additional information from participants. Custom fields can be text, number, date, or dropdown options. These are available in all event templates.

How does QR code check-in work?

When participants register for events with tickets, they receive a QR code via email. On event day, use the Scan feature in your dashboard to scan QR codes for quick check-in. The system tracks who has checked in and prevents duplicate scans.

How does the volunteer/staff QR scanner feature work?

Our staff scanner feature allows you to grant temporary scanning access to volunteers or staff members without requiring them to create accounts or log in. This eliminates bottlenecks on event nights while keeping your account secure.

Key Benefits:

  • No login required: Staff can scan tickets immediately using just a QR code or link
  • Multiple scanners: Deploy multiple staff members with scanners simultaneously
  • Secure access: Temporary tokens expire after 24 hours and are event-specific
  • Faster check-in: Reduce wait times and lines on show nights
  • Account protection: Volunteers don't need your login credentials

How to use it: When viewing your events, click "Staff Access" on any ticketed event to generate a secure scanner link. Share the QR code or link with your volunteers—they can scan tickets immediately without any account setup. The access link automatically expires after 24 hours for security.

Try It Out

Experience the scanner interface yourself! Click the button or scan the QR code with your phone.

Try Scanner Demo